ONLINE ORDER Refund & Cancellations


Online Payment

For online orders placed on http://www.srichellasbakery.com, the payment information, card information and bank details are entered on 3rd party website/bank website. srichellasbakery.com does not take any card information at any point of time from the customer. However, srichellasbakery.com ensures that all 3rd party links for payment have the required SSL certificate and maintain complete security of the customer data.

Customer can make payment through credit card, debit card, Net Banking and/or Paytm.

You agree to pay the price applicable for the product or service on our website at the time you submitted your order (Product Price), or any applicable taxes (defined below). You will be solely responsible for payment of all taxes, and other governmental charges.


Cancellation & Refund

For any query or cancellation of order please contact us on +91 77088 07996 or email us on [email protected]

In case the preparation of your order has started, you cannot cancel the order. There will be no refund in such an event.

If the cake will be in loss condition at time of delivery, after verifying by us money will be refunded.

Once you request the cancellation of your order, it will take time to cancel the order and initiate a refund.

Having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund.

We reserve the right to cancel any order at any time without any prior notice due to uncertain conditions/occasions/disasters.